Customer service sucks and is non existent.
We have rented from them for years same house most of the time but a few times with different ones. We always drive down it’s a long 12+ hour drive depending on traffic and issues along the way. Well this time we had a decent trip down and parked at the property we rented from them and they threatened to evict our lease if we didn’t vacate the property. Have done this at a minimum of 10 times in my life and never have had such an ignorant call in my life. I can see them being mad if we were inside the property but we were literally parked in the driveway and there was plenty of other spaces available we didn’t block the “cleaning crew” from parking.